Problems using the controls
Some people initially have problems using the controls, sometimes even believing it doesn’t work at all. However, in all these cases there is one very simple explanation: don’t try to press inside the target area circle! This doesn’t even make sense because you then block your view on it. Press somehwere outside of it, and when it lights up yellow, you can determine the next position and confirm it with a double tap. You will soon love the ease of control with one finger for target determination and scrolling at the same time.
Glitches or crashing App
Dash Race has been tested very extensively on multiple devices. Though programming errors for sure can never be completely excluded, you shouldn’t encounter any during normal playing. If Dash Race appears somehow slow, shows glitches of any kind or the app even crashes, then your device is most likely facing a memory issue right now. When applications pile up over time in memory (under multitasking starting with iOS 4.0), a more memory-consuming app like Dash Race (or most games in general) might fail to show an optimal performance.
Issues when downloading additional tracks
After purchasing an additional track, the data will be downloaded from our servers. Depending on the connection speed of your network, this will ideally only take a few seconds. However, if your connection is slow at the moment, it might even completely fail at some point in time. If you get such a notification, don’t worry. The transaction will only be marked completed if each and every required information has been retrieved properly. After a failure you should simply look for a better connection (WiFi, wait for a less crowded time in the network etc.). Once you restart Dash Race, it will automatically retry to complete the download (you will possibly be asked to login with your AppStore Password then). Just leave it alone then for a moment until you get the confirmation notification.